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Call us for all your car needs! 301-733-1300

CUSTOMER SERVICE

At H & S Automotive, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at H & S Automotive. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT H & S Automotive, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why H & S Automotive focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At H & S Automotive, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2001, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 301-733-1300 or email us.


ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • NAPA
  • BG Products
  • Car Care Aware

Testimonials

  • A very friendly business and hard working crew. If you need work done on your vehicle check them out. John will help you get her done.
    -Patsy F.

  • The service at H & S was excellent! I called one day and my car was dropped off and fixed the next! Gary and Tim are very knowledgeable and know what they are doing. I highly recommend H & S for all your vehicle needs!
    -Jeremy L.

  • I like an automobile shop where I know I'm going to get an honest repair and input on anything else my car may need to stay dependable, this is one of a few shops like this. Thanks for the great work you do.
    -David D.

  • Don't think twice you found your mechanic. I love H & S they have to be the most friendly, efficient, and honest people. The owner John gets to know you and your car. He is always going above and beyond to make sure that your problem is fixed. Always making sure that you get the best prices for the work needed. Definitely not afraid to get his hands dirty. Gary the mechanic is always pleasant and extremely informative and won't stop until he's postive the job is satisfactory. Tim in the main office he is a breath of fresh air he makes the first moment you call inviting. He always has a listening ear to what's going on and gets you in the shop quick. The greatest thing about them all they don't only tell you what's wrong but they explain everything to you so you can have an understand why your car needs the repair.
    -Ashley J.

  • Awesome customer service, thank you again Tim. I will definitely recommend and bring my vehicle back to them in the future. Fast, friendly and helpful service.
    -Connie F.

  • H & S Automative accomadated us for a walk-in visit due to our AC failing on a long road trip. They had us in and out in and hour. Genuine people. Would highly recommend.
    -Kelly J.

  • Too put this super short and sweet. If you want honest mechanics, who will also take the time too explain issues too you and how too prevent them, look no further. This is my second visit and I could not be more happy. Thank you John and anyone else who has been in contact with us or had worked on our vehicle. True professionals.
    -Michael H.

  • These guys were amazing. I read a lot of the reviews so it seems as though they were very good. I went in with the expectations of not expecting a lot but I am completely satisfied with their work and their ability to explain everything. I have found a shop that I will be using for a very long time. The prices are very fair there's no way you can get Great labor at a cheap price you pay for what you get and with these guys I know I will get excellent service thanks John and Tim for everything!!
    -David B.