Best Auto Repair, Hagerstown

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Call us for all your car needs! 301-733-1300

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at H & S Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At H & S Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • NAPA
  • BG Products
  • Car Care Aware

Testimonials

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    A very friendly business and hard working crew. If you need work done on your vehicle check them out. John will help you get her done.

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    The service at H & S was excellent! I called one day and my car was dropped off and fixed the next! Gary and Tim are very knowledgeable and know what they are doing. I highly recommend H & S for all your vehicle needs!

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    I like an automobile shop where I know I'm going to get an honest repair and input on anything else my car may need to stay dependable, this is one of a few shops like this. Thanks for the great work you do.

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    Don't think twice you found your mechanic. I love H & S they have to be the most friendly, efficient, and honest people. The owner John gets to know you and your car. He is always going above and beyond to make sure that your problem is fixed. Always making sure that you get the best prices for the work needed. Definitely not afraid to get his hands dirty. Gary the mechanic is always pleasant and extremely informative and won't stop until he's postive the job is satisfactory. Tim in the main office he is a breath of fresh air he makes the first moment you call inviting. He always has a listening ear to what's going on and gets you in the shop quick. The greatest thing about them all they don't only tell you what's wrong but they explain everything to you so you can have an understand why your car needs the repair.

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    Awesome customer service, thank you again Tim. I will definitely recommend and bring my vehicle back to them in the future. Fast, friendly and helpful service.

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    H & S Automative accomadated us for a walk-in visit due to our AC failing on a long road trip. They had us in and out in and hour. Genuine people. Would highly recommend.